Terms of Service

Last Updated: 20 August 2026

Welcome to Maurvie. These Terms of Service govern your access to and use of our website, products, and services available through www.maurvie.com.

By accessing our website or placing an order with Maurvie, you agree to be bound by these Terms of Service. Please read them carefully before using our website or making a purchase.

1. General Information

Maurvie is a fashion and lifestyle brand operated under Shrisha Enterprises.

The Maurvie website, www.maurvie.com, is owned and operated by Shrisha Enterprises. Throughout these Terms of Service, references to “Maurvie,” “we,” “us,” or “our” refer to the Maurvie brand and/or Shrisha Enterprises, as applicable.

These Terms of Service govern your access to and use of our website, products, services, and any purchases made through www.maurvie.com.

By accessing, browsing, creating an account, or placing an order on our website, you agree to comply with these Terms of Service, along with our other applicable policies, including our Privacy Policy, Shipping Policy, and Return, Refund & Exchange Policy.

Shrisha Enterprises reserves the right to update, modify, suspend, discontinue, or make changes to any part of the website, products, services, prices, policies, or Terms of Service at any time, where permitted by applicable law.

It is the customer's responsibility to review these Terms of Service and other applicable policies periodically. Your continued use of the website after any changes are posted constitutes acceptance of the updated Terms.

2. Account Creation and Security

Customers may be required or given the option to create an account to access certain features or services on the Maurvie website.

When creating an account, you agree to provide information that is accurate, complete, and up to date.

You are responsible for:

  • Maintaining the confidentiality of your account login credentials and password.
  • Providing accurate account, contact, and delivery information.
  • Updating your information if there are any changes.
  • All activities carried out through your account.

You must not create an account using false information, impersonate another person, or use another person's account without authorization.

If you believe that your account has been accessed without your permission or that your login credentials have been compromised, you should immediately take appropriate steps to secure your account and notify Maurvie through the contact options available on our website.

Maurvie reserves the right to suspend, restrict, or terminate an account if we reasonably believe that:

3. Eligibility to Use Our Website

By using our website or placing an order, you confirm that:

  • You are legally capable of entering into a binding agreement; or

  • You are using the website with the consent and supervision of a parent or legal guardian where required.

You agree to provide accurate, complete, and current information when placing an order or creating an account.

4. Products and Product Information

Maurvie makes reasonable efforts to display and describe its products as accurately as possible.

However:

  • Product colours may appear slightly different depending on your device, screen settings, lighting, or display.

  • Minor variations in colour, print, texture, embroidery, placement, or finishing may occur.

  • Product measurements and sizing may have minor variations.

  • Product images are for representation purposes and minor differences may occur.

Such minor variations that do not affect the overall quality or intended use of the product shall not automatically be considered a defect.

We reserve the right to modify, update, discontinue, or remove any product from the website without prior notice.

5. Pricing

All product prices displayed on the Maurvie website are subject to change without prior notice.

We make reasonable efforts to ensure that product prices and information are accurate. However, in the event of a pricing, typographical, technical, or system error, Maurvie reserves the right to correct the error and cancel or refuse an order where necessary.

Applicable shipping charges, taxes, or other charges, if any, will be displayed or communicated during checkout.

6. Orders and Acceptance

Placing an order on our website does not automatically guarantee acceptance of the order.

Maurvie reserves the right to accept, reject, cancel, or limit any order for reasons including, but not limited to:

  • Product unavailability

  • Incorrect pricing or product information

  • Suspected fraudulent activity

  • Incorrect or incomplete customer information

  • Payment authorization failure

  • Technical or system errors

  • Violation of these Terms of Service

If an order is cancelled after payment has been successfully received, the applicable refund process will be initiated in accordance with our policies.

7. Payments

Maurvie may offer one or more payment methods through authorized payment service providers.

By placing an order, you agree to provide accurate payment and billing information.

Maurvie is not responsible for payment failures, delays, or technical issues caused by banks, payment gateways, UPI providers, card issuers, or other third-party payment service providers.

Orders may be subject to verification before being processed or dispatched.

8. Cash on Delivery

Where Cash on Delivery (COD) is available, customers are required to provide accurate contact, shipping, and order information.

Maurvie reserves the right to restrict, disable, or refuse COD for certain orders, customers, locations, products, or circumstances.

Repeated refusal of deliveries, fraudulent COD orders, or misuse of the COD facility may result in future COD restrictions.

9. Shipping and Delivery

Maurvie will make reasonable efforts to process and dispatch orders within the estimated time communicated to customers.

Delivery timelines are estimates and may vary due to factors outside our control, including:

  • Courier or logistics delays

  • Weather conditions

  • Public holidays

  • Operational delays

  • Incorrect delivery information

  • Remote or restricted delivery locations

  • Other unforeseen circumstances

Maurvie shall not be held responsible for delays caused by third-party courier or logistics partners or circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and contact information.

10. Order Cancellation

Orders may only be cancelled before they have been dispatched.

Once an order has been dispatched or handed over for shipping, cancellation may not be possible.

Any cancellation request will be subject to order status and approval.

11. Returns, Refunds and Exchanges

Returns, refunds, replacements, and exchanges are governed by Maurvie's separate Return, Refund & Exchange Policy.

Customers must review that policy before placing an order.

Return, refund, replacement, or exchange requests must be submitted through the Maurvie website within the applicable time period mentioned in the policy.

Submitting a request does not guarantee approval. Maurvie reserves the right to approve or deny requests based on the eligibility requirements and conditions stated in the applicable policy.

12. Customer Responsibilities

When using the Maurvie website, you agree not to:

  • Provide false, inaccurate, or misleading information.

  • Place fraudulent or unauthorized orders.

  • Attempt to interfere with the security or proper functioning of the website.

  • Use the website for unlawful purposes.

  • Misuse promotions, discounts, COD facilities, return policies, or other services.

  • Copy, reproduce, distribute, or commercially use Maurvie's content without prior permission.

  • Attempt unauthorized access to accounts, systems, or data associated with Maurvie.

Maurvie reserves the right to suspend or restrict access to customers or accounts involved in suspected misuse or fraudulent activity.

13. Intellectual Property

All content available on the Maurvie website, including but not limited to:

  • The Maurvie name and branding

  • Logos

  • Product photographs

  • Videos

  • Graphics

  • Website design

  • Text

  • Product descriptions

  • Creative content

is owned by or used with permission by Maurvie and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, republish, or commercially use any content from our website without prior written permission from Maurvie.

14. Third-Party Services

Our website may use or provide access to third-party services, including payment gateways, shipping providers, analytics services, and other service providers.

Maurvie is not responsible for the availability, content, policies, actions, or services of third-party providers.

Your use of third-party services may also be subject to their respective terms and policies.

15. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

Maurvie may temporarily suspend, modify, update, or discontinue any part of the website for maintenance, technical reasons, security, or operational purposes.

16. Limitation of Liability

To the maximum extent permitted under applicable law, Maurvie shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, products, or services.

Nothing in these Terms of Service is intended to limit or exclude any rights or remedies that cannot legally be limited or excluded under applicable law.

17. Indemnification

You agree to indemnify and hold Maurvie harmless from claims, losses, damages, liabilities, or expenses arising from:

  • Your violation of these Terms of Service.

  • Your misuse of the website or services.

  • Your violation of applicable laws.

  • Fraudulent or unauthorized activity carried out through your account or information.

18. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using the Maurvie website, you acknowledge that certain information may be collected and processed as necessary to provide our products and services, process orders, arrange delivery, and comply with applicable legal requirements.

19. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising from the use of our website, products, or services shall be subject to the applicable legal jurisdiction as determined under Indian law.

20. Contact Us

For questions regarding these Terms of Service or any other website-related concerns, please visit:

www.maurvie.com / store@maurvie.com

20. Acceptance of Terms

By accessing, browsing, creating an account, or placing an order on www.maurvie.com, you confirm that you have read, understood, and agreed to these Terms of Service and all other applicable policies available on the Maurvie website.