Frequently Asked Questions
How can I place an order?
Browse our collections, select your preferred product, choose the required size/variant, and add it to your cart. Proceed to checkout and enter your delivery details to complete your order.
Where does Maurvie deliver?
We currently deliver across India.
How can I check my order status?
Once your order has been shipped, you will receive the relevant shipping/tracking information through the contact details provided at checkout.
Can I cancel my order?
If you need to cancel your order, please contact us as soon as possible. Cancellation requests may not be possible once the order has been processed or shipped.
What if I receive a damaged or incorrect product?
Please contact us as soon as you receive the order and share clear photographs/videos of the product along with your order number. Our team will review the issue and assist you accordingly.
Can I return my order?
Yes, eligible products can be returned according to our Returns & Exchange Policy. Please note that return requests must be raised within the specified return window.
What if I receive the wrong size?
If you have received an incorrect size or there is an issue with the product received, please contact our customer support team as soon as possible.
How should I choose my size?
Please refer to the size chart available on the respective product page before placing your order.
Are all products exactly as shown in the pictures?
We make every effort to represent our products as accurately as possible. However, slight variations in colour may occur depending on your screen/device and lighting conditions.
How can I contact Maurvie?
You can reach us through:
Email: store@maurvie.com
Contact: 8587851836
Instagram: @maurvieofficial